remote-desktop Mailing List http://lists.apple.com/archives/remote-desktop/2008/May/index.html remote-desktop Mailing List Sat, 17 May 2008 01:35:00 +0000 Re: Screen sharing on Tiger clients disables access http://lists.apple.com/archives/remote-desktop/2008/May/msg00050.html Reply to list

I've had this happen to me as well. Sometimes deleting that computer from the main computer list and re-adding solves the issue.

Dale Peterson
Computer Repair/Tech Support
Stillwater Area Schools #834
6355 Osman Ave. No.
Stillwater, MN. 55082
1.651.351. [...]
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Re: Screen sharing on Tiger clients disables access http://lists.apple.com/archives/remote-desktop/2008/May/msg00049.html Reply to list

[...]

I found this to be the case when the computers were connected via Ethernet
but still had an airport card turned on. Turn off the airport & voila!

Hillary


Hillary Postman
Technology Support Specialist III
Capistrano Unified School District
33122 Valle Rd. [...]
]]>
Screen sharing on Tiger clients disables access http://lists.apple.com/archives/remote-desktop/2008/May/msg00048.html Reply to list

Good day all, 
I am using ARD 3.2 with mostly Tiger clients and some Leopard running  
all running 3.2.1. ARD on Leopard manager. Now my clients sometimes  
show "Screen Sharing Available" instead of "Available" and then I am  
unable to see who is online, or copy to them or chat with them or   [...]
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screen cap of login screen http://lists.apple.com/archives/remote-desktop/2008/May/msg00047.html Reply to list

This is only slightly ARD related, but since it is and there are a lot of really knowledgeable people on the list, here goes. 

  login-screenshot-challenge.html  

 Read this the other day and thought, how hard can it be? Answer, with ARD, not hard at all. [...]
]]>
Re: How to set the default printer preference http://lists.apple.com/archives/remote-desktop/2008/May/msg00046.html Reply to list

Le 12 mai 08 à 23:34, Steve Yuroff a écrit :

[...]

~/Library/Preferences/com.apple.print.PrintingPrefs.plist  
 Easy to change with "defaults" command.  
 --
Guillaume Gete                              Gete.Net Consulting
email@hidden              http://www.gete. [...]
]]>
How to set the default printer preference http://lists.apple.com/archives/remote-desktop/2008/May/msg00045.html Reply to list

Hi all,

We need to better manage color printing in the office, so I'd like to assure
that all my clients are set to a specific default printer instead of the
"last used" option.  (They tend to print the next X emails in color)

I've experimented with copying over /etc/cups/printers. [...]
]]>
Re: Remote-desktop Digest, Vol 5, Issue 61 http://lists.apple.com/archives/remote-desktop/2008/May/msg00044.html Reply to list

I will be out until May 20th.   
Please contact the District IT Help Desk if there is an emergency @ 577.2015.  Please submit an IT Work Order if you are needing technology assistance.  District personnel will be watching this database.   
Thank You, 
Mary

 [...]
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Casper Suite - OFF TOPIC http://lists.apple.com/archives/remote-desktop/2008/May/msg00043.html Reply to list

Hello,   

     

 Requisite apologies….   

     

 If anyone is using the Casper suite by JAMF, I’d love
to talk to you. Would you kindly contact me off-list and share your opinion and
experience.   

     

 Thanks,   

 Hillary   

     

 Hillary Postman  
Technology Support [...]
]]>
Re: Remote-desktop Digest, Vol 5, Issue 60 http://lists.apple.com/archives/remote-desktop/2008/May/msg00042.html Reply to list

I will be out until May 20th.   
Please contact the District IT Help Desk if there is an emergency @ 577.2015.  Please submit an IT Work Order if you are needing technology assistance.  District personnel will be watching this database.   
Thank You, 
Mary

 [...]
]]>
Re: [BULK] Remote-desktop Digest, Vol 5, Issue 58 http://lists.apple.com/archives/remote-desktop/2008/May/msg00041.html Reply to list

I will be out until May 20th.   
Please contact the District IT Help Desk if there is an emergency @ 577.2015.  Please submit an IT Work Order if you are needing technology assistance.  District personnel will be watching this database.   
Thank You, 
Mary

 [...]
]]>
Leopard webproxy http://lists.apple.com/archives/remote-desktop/2008/May/msg00040.html Reply to list

I’ve been using the following for my remote proxy setups
on Tiger, but have unable to find what works with Leopard, any ideas?   

   

[...]

Communication & Information Systems
Department   

 Hawkeye
Community College 
Desktop Systems Coordinator   

 cis logo   

     




   
 [...]
]]>
Re: Custom Picture on a Locked Screen http://lists.apple.com/archives/remote-desktop/2008/May/msg00039.html Reply to list

[...]

Did you notice the part of the article that says

"Save the picture in PICT, TIFF, GIF, JPEG, or any other
QuickTime-compatible --> static <-- image format." (emphasis added)
This email sent to email@hidden








  References:   

[...]

Custom Picture on a Locked Screen
 [...]
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Custom Picture on a Locked Screen http://lists.apple.com/archives/remote-desktop/2008/May/msg00038.html Reply to list

Based on the information in this Apple Article
(http://docs.info.apple.com/article.html?path=RemoteDesktop/3.0/en/ARDC866.html),
I should be able to use a GIF file as the Locked Screen Picture. The
original GIF file was named images001.gif which I changed to Locked Screen
Picture.gif. [...]
]]>
Re: Issue with OSX 10.5.x http://lists.apple.com/archives/remote-desktop/2008/May/msg00037.html Reply to list
On 6 May 2008, at 12:35, email@hidden wrote: > quoted text
       what is it now ... ?               ------------     Peter Clark				System Administrator  Innovia Technology		+44 (0) 1223 248888  www.innoviatech.com        
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Re: Screen shakes when controlling via ARD http://lists.apple.com/archives/remote-desktop/2008/May/msg00036.html Reply to list
Thank-you, this fixed it! 

Our admin mac that runs ARD Administrator doesn't have a monitor plugged into it (we vnc onto it) so when it restarted it defaulted to 1024 X 768 resolution.  Increasing the resolution fixed it straight away! 

Thanks 


Inactive hide details for Dan DeRusha <email@hidden>Dan DeRusha <email@hidden> 








 Dan DeRusha <email@hidden>  
Sent by: remote-desktop-bounces+jkaiser=email@hidden
 06/05/2008 09:28 PM 






 To    
email@hidden  


 cc    
email@hidden  


 Subject    
Re: Screen shakes when controlling via ARD  








Hi- 

I ran into this issue with a G5 2.0 running 10.5.2 and a dell monitor. 
I have a Macbook Pro 10.5.2 

I changed the monitor resolution  - 1280 x 800 on the computer   
controlling the other mac. 

that seems to fix it. 

Thanks 


Dan DeRusha 
I.T. Manager 
Schawk Inc. 
847 296-6000 




On May 6, 2008, at 2:02 AM, email@hidden wrote:

[...]
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Re: Screen shakes when controlling via ARD http://lists.apple.com/archives/remote-desktop/2008/May/msg00035.html Reply to list

Hi-  
 I ran into this issue with a G5 2.0 running 10.5.2 and a dell monitor.
I have a Macbook Pro 10.5.2  
I changed the monitor resolution  - 1280 x 800 on the computer  
controlling the other mac. 

 that seems to fix it.  
 Thanks  
  Dan DeRusha
I.T. Manager
Schawk Inc. [...]
]]>
Re: Issue with OSX 10.5.x http://lists.apple.com/archives/remote-desktop/2008/May/msg00034.html Reply to list

All, Thanks for the suggestions.  Using
some of the examples from earlier emails I was able to determine that the
"process name" is actually different in 10.5.2 than in 10.4.11.
   Thanks again for the help.  Ray    Ray Dworacek Network Specialist, MCSE Teknion LLC  350 Fellowship Road Mt. [...]
]]>
Screen shakes when controlling via ARD http://lists.apple.com/archives/remote-desktop/2008/May/msg00033.html Reply to list

Hello all 

I have a rather peculiar problem whereby when I'm controlling a Mac (10.4.10) from my mac (10.4.10) the controlled screen shakes left and right and I am unable to do anything in the window. 

I have tried deleting and re-adding the mac into ARD however still have no luck. [...]
]]>
Re: Issue with OSX 10.5.x http://lists.apple.com/archives/remote-desktop/2008/May/msg00032.html Reply to list
[...]

Could you lookup the PID, export out the result to the /tmp directory,  
then use the next unix command to kill the PID stored in the /tmp  
directory? 

 While not a solution, it might be a viable workaround.  
 Randy  
 
]]>
Issue with OSX 10.5.x http://lists.apple.com/archives/remote-desktop/2008/May/msg00031.html Reply to list

All, I use ARD 3.2. to manage/configure close
to 100 MAC OSX 10.4.x desktops and laptops (all version 3.2.1) at remote
sites throughout the US. I have always had great success closing
down presentations running on the remote machines via the Send Unix command
option and choosing "killall "somethig"". [...]
]]>
Re: Where is the authentication data saved? http://lists.apple.com/archives/remote-desktop/2008/May/msg00030.html Reply to list

I believe that information is stashed in your account's Keychain and  
is an entry named "Apple Remote Desktop". Were you able to recover  
your Keychain from your backup? 

 Thanks
Rich  
  On May 2, 2008, at 1:06 PM, Steve Yuroff wrote:

[...]

Rich Trouton (Contractor)
LAN Support [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00029.html Reply to list

Just wanted to let you know I've had the same exact problem. It just  
started recently to computers that worked previously. I fixed one by  
turning it off then back on. The others have yet to be fixed. I can do  
everthing except control observe. All software is current, firewall   [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00028.html Reply to list

Yes we have 9 licenses.  As much as I hated to purchase them all, we  
did the right thing.  Thanks for the thought.  If any other ideas pop  
up, I'll take them.  Thanks for the info. 

 Dawn  
 --
Dawn Schiavone
District Technology Integration Specialist
Network Administrator [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00027.html Reply to list

It is on.  It doesn't work whether the other teacher is in ARD or  
not.  If any other ideas pop up, I'll take them.  Thanks for the info. 

 Dawn  
 --
Dawn Schiavone
District Technology Integration Specialist
Network Administrator
Ottawa Hills Local Schools
3600 Indian Rd. [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00026.html Reply to list

It doesn't work whether the other machine is running ARD or not.  We  
do have that box checked.  If any other ideas pop up, I'll take  
them.  Thanks for the info. 

 Dawn  
 --
Dawn Schiavone
District Technology Integration Specialist
Network Administrator
Ottawa Hills Local Schools
3600 Indian Rd. [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00025.html Reply to list

Dawn,  
Do you have a separate ARD License for for the teacher's Admin computer ? 
If you only have one ARD unlimited license for YOUR Admin computer 
then the teacher cannot have their computer acting as an ARD Admin 
also. In this case you need a second ARD license for the teacher. [...]
]]>
Re: Where is the authentication data saved? http://lists.apple.com/archives/remote-desktop/2008/May/msg00024.html Reply to list

Hmm.  I <cough> often <cough> backup my home directory using rsync to  
an external USB drive, and have restored it to another machine, with  
both ARD lists and username/password info intact. 

I *wish* this info were stored in the login.keychain, but I think it's   [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00023.html Reply to list

There is a preference in ARD to allow other ARD console users to control
that machine while ARD is in use, see if that's turned on when. I think it's
in Preferences/Security tab.

Hillary


Technology Support Specialist III
Capistrano Unified School District
33122 Valle Rd. [...]
]]>
Re: Where is the authentication data saved? http://lists.apple.com/archives/remote-desktop/2008/May/msg00022.html Reply to list

A very logical idea, but even after ditto-ing that directory back from a
mounted TM backup and logout/login they all have a Current Status column of
"No User Name and Password".

Drat.  Time Machine *almost* works.


On 5/2/08 12:47 PM, "Scott Russell" <email@hidden> wrote:

[...] [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00021.html Reply to list

[...]

Is ARD running on the computer when you're trying to control it? If so, you
need to check the "Allow control of this computer when this application is
running" box in ARD's security preferences.
This email sent to email@hidden








  References:   

[...] [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00020.html Reply to list

No.  It is the teacher machine in a lab full of macs in our high  
school LMC.  I can control any machine in her lab.  She also has  
remote desktop on her machine and can observe and control any and all  
machines in her area.  Maybe that info - that she has remote desktop   [...]
]]>
Re: Where is the authentication data saved? http://lists.apple.com/archives/remote-desktop/2008/May/msg00019.html Reply to list

Steve,  
 just a guess ... could it be something in /var/db/RemoteManagement/?  
 Best wishes,
Scott On May 2, 2008, at 1:31 PM, Steve Yuroff wrote:  
Yes, the keychain came back.  My Apple Remote Desktop entry has just  
an 
application password- no sign of credentials to log into my clients. [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00018.html Reply to list
[...]

Is this Mac on another part of the network where multicast may in fact  
be turned off at the switch? 

 Don
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00017.html Reply to list
[...]

On the client computer that is not responding, try doing this from an administrative account:


sudo ipfw flush en0

Sometimes I find that the GUI for changing settings in the firewall gets out of sync with what's actually there.  Flushing the rules will set it back to 0, and then you can use the Sharing panel to turn it on and off or back to default settings.
US Code for Copyright & Fair Use:
http://www.law.cornell.edu/uscode/html/uscode17/usc_sec_17_00000107----000-.html
 
]]>
Re: Where is the authentication data saved? http://lists.apple.com/archives/remote-desktop/2008/May/msg00016.html Reply to list

Yes, the keychain came back.  My Apple Remote Desktop entry has just an
application password- no sign of credentials to log into my clients.



On 5/2/08 12:15 PM, "Rich Trouton" <email@hidden> wrote:

[...]

Network and System Administrator
Hiebing
email@hidden
608.256. [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00015.html Reply to list

Tried it.  It didn't work.  
 Keep the ideas coming everyone.  I'll try anything  :)  
 Dawn   PH - (419) 534-5388 ext 385 (elementary) and 409 (high school)
FAX - (419) 534-5380  

 On May 2, 2008, at 11:53 AM, Cheryl Eagle wrote:  
Find a computer that works and copy the  
com.apple.sharing. [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00014.html Reply to list

Tried it.  It didn't work.  
 Keep the ideas coming everyone.  I'll try anything  :)  
 Dawn   PH - (419) 534-5388 ext 385 (elementary) and 409 (high school)
FAX - (419) 534-5380  

 On May 2, 2008, at 11:44 AM, Nick McSpadden wrote:  
  ----- "Dawn Schiavone" <email@hidden> wrote:

[...] [...]
]]>
Where is the authentication data saved? http://lists.apple.com/archives/remote-desktop/2008/May/msg00013.html Reply to list

Hi all,

My MacBookPro just suffered a harddrive meltdown, so I restored from a
TimeMachine backup into another MBP.  Most of my data is back, but I'm
having some difficulties with ARD.

Needing to re-enter the serial number was a surprise (but no big deal), but [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00012.html Reply to list

Try turning off the firewall on that Mac, or make an exclusion for  
VNC on that Mac's firewall. 

 Thanks,
Rich  
 On May 2, 2008, at 9:27 AM, Dawn Schiavone wrote:

[...]

Rich Trouton (Contractor)
LAN Support
email@hidden Attachment:
smime.p7s 
Description: S/MIME cryptographic signature  [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00011.html Reply to list

Find a computer that works and copy the com.apple.sharing.firewall.plist
onto the computer that does not work.  Putting it in the
/Library/Preferences/ folder.  Restart the machine and test again.  This is
how I have had to work around the issue.

Cheryl D. [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00010.html Reply to list
[...]

While I'm not sure this will make a difference, you could try assigning the machine a temporarily static IP address, then deleting it out of the "All Computers" list in ARD and re-adding it.

If that works, try switching it back to DHCP (if that is what it is using) and see if deleting and re-adding to the "All Computers" list changes the privileges.US Code for Copyright & Fair Use:
http://www.law.cornell.edu/uscode/html/uscode17/usc_sec_17_00000107----000-.html
 
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00009.html Reply to list

I tried your suggestion.  I downloaded the client installer and I  
trashed the stuff inside the remote management folder.  I reinstalled  
the client.  Still cannot control or observe.  Thanks for the  
suggestion, but I'm still in a dilemma. 

 Dawn  
 --
Dawn Schiavone [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00008.html Reply to list

No firewall on.   PH - (419) 534-5388 ext 385 (elementary) and 409 (high school)
FAX - (419) 534-5380  

 On May 2, 2008, at 9:36 AM, Rich Trouton wrote:  
Try turning off the firewall on that Mac, or make an exclusion for  
VNC on that Mac's firewall. [...]
]]>
Re: One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00007.html Reply to list

Title: Re: One Machine 






On 05 2 08 9:27 AM, "Dawn Schiavone" <email@hidden> wrote: 

 I have one machine that I cannot control or observe.  I am able to   
send a message, chat, shut down, all of the items you check in the   
sharing preferences. [...]
]]>
One Machine http://lists.apple.com/archives/remote-desktop/2008/May/msg00006.html Reply to list

I have one machine that I cannot control or observe.  I am able to  
send a message, chat, shut down, all of the items you check in the  
sharing preferences.  I have deleted the preferences from the HD  
library.  I have unchecked all the boxes and then I cannot message,  
chat, etc. [...]
]]>
Re: Quick AppleScript to open an SSH session to a client http://lists.apple.com/archives/remote-desktop/2008/May/msg00005.html Reply to list

[...]

(This may be handy to more people than you, so I'm sending it to the list.)

Launch /Applications/AppleScript/AppleScript Utility.app and enable the
"Show Script Menu in menu bar" option. You'll see the script menu appear. To
add scripts to the menu, drop them in your ~/Library/Scripts folder. [...]
]]>
Re: Quick AppleScript to open an SSH session to a client http://lists.apple.com/archives/remote-desktop/2008/May/msg00004.html Reply to list
[...]

Schools of the Sacred Heart

US Code for Copyright & Fair Use:
http://www.law.cornell.edu/uscode/html/uscode17/usc_sec_17_00000107----000-.html
 
]]>
Re: Quick AppleScript to open an SSH session to a client http://lists.apple.com/archives/remote-desktop/2008/May/msg00003.html Reply to list
[...]

Take John's script and insert the following code after 'end repeat' and
before 'end tell' in the 'tell application' block:

    set startSSH to "/sbin/service ssh start"
    set unixCommand to make new send unix command task with properties¬
     {showing output:true, user:"root", script:startSSH}
    set doUnixCommand to execute unixCommand on theComputers

That should do the trick.
This email sent to email@hidden








  References:   

[...]

Re: Quick AppleScript to open an SSH session to a client

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Re: Quick AppleScript to open an SSH session to a client http://lists.apple.com/archives/remote-desktop/2008/May/msg00002.html Reply to list

[...]

Most helpful indeed!  I'm of the opinion that there's absolutely nothing wrong with spending time designing a means to prevent having to spend time doing something manually.  Manual labor with repetitive computer tasks offends me on a very deep basis- automation and scripting all the way! [...]
]]>
Re: Quick AppleScript to open an SSH session to a client http://lists.apple.com/archives/remote-desktop/2008/May/msg00001.html Reply to list

[...]

This is something I like to call 'lazy-smart'. TAdded to my Remote Desktop
script menu. Thanks!
This email sent to email@hidden





  Follow-Ups:

 Re: Quick AppleScript to open an SSH session to a client
  From: Nick McSpadden <email@hidden>   




  References:   

[...] [...]
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